I made a mistake while donating. Who should I contact?

You can contact us here, and we’ll be happy to help. We return every email and inquiry we receive and make every effort to do so within the same day.

At ActBlue, we do everything we can to accommodate requests for refunds. We do our best to honor refunds requested for input errors (like when a donor accidentally gives twice or when someone enters the wrong donation amount). To request a refund, contact us here. ActBlue cannot issue refunds for other reasons, including a change in political or personal opinion or the cancellation of an event.

All refunds issued by ActBlue will be credited back to the card you used to donate. If we can’t accommodate a refund request, we will be happy to refer you to the recipient of your contribution so that you may request a refund directly from them.

All refund requests are subject to the availability of the funds. Because we forward donations to the candidate, cause, or committee you gave to, we can only refund a contribution if we still have the funds or can recover the funds from the recipient. 

We can’t always guarantee a refund for contributions older than three months (90 days). Additionally, PayPal™ does not allow us to issue refunds for any donations made via PayPal that are older than 90 days.

For these reasons, it is important to request a refund as soon after contributing as possible!

Our Customer Service Team is here to help. Contact us with any questions about using ActBlue.

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