We apologize for any technical issues that occur while visiting our website. Below are a few troubleshooting steps and resources to help find a solution.
The simplest option to accomplish your desired actions is to try using either a different internet browser or a different device if you have one available
To address potential underlying issues, you’ll want to start by verifying that your device and internet browser are up-to-date, as these are crucial for the functionality of our website. ActBlue regularly updates its platform to ensure its own stability and safety. For this reason, accessing ActBlue with an outdated device or internet browser may lead to compatibility issues and errors.
Here are instructions for updating common devices:
Here are instructions for updating common internet browsers:
After ensuring your device and internet browser are up-to-date, we recommend clearing your browser’s cache and cookies, as these can interrupt various processes across our platform. You can typically accomplish this by navigating your internet browser’s preferences or settings menu.
Here are instructions for clearing your cache and cookies on common internet browsers:
If you are still encountering an error, we recommend the following:
- Turn off any ad or pop-up blocking software on your device or settings within your browser.
- Check to ensure your WiFi/internet connection is strong.
Are you still seeing the same error after doing all the recommended actions? Our Customer Experience Team is here to help. Please contact us here with your inquiry or any questions about using ActBlue.
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