How do I change the email associated with my ActBlue Express account?

ActBlue Team

December 05, 2023 17:39
Updated

Please note: You cannot change your email address to an email that is already associated with an ActBlue Express account.

First, sign in to your ActBlue Express account.

Click on the Account menu at the top of your screen and select “Settings” from the dropdown.

Click “Edit” next to your current email address.

A screenshot of the Settings page where the current Account Email is listed. The Edit button next to it is highlighted.

A pop-up will ask you how you want to verify your identity. You can either request a temporary code or enter your password.

A screenshot of a pop-up asking the user to verify their identity. There is an option to receive a temporary code by email and an option to enter their password.

If you created your ActBlue Express account using Google and do not have an ActBlue password, you will only see the option to use a temporary code.

Screenshot of a pop-up asking the user to verify their identity with a temporary code. There is a Send Code button.

If you use a temporary code, ActBlue will email the address listed in the pop-up.

A screenshot of an email from ActBlue with a temporary code.

The code included in the email will expire after 10 minutes. Click “Resend code” to receive a new one.

A screenshot of the Update Your Account Email pop-up with an arrow pointing to the Resend Code button.

Enter the code in the code field, or verify your identity using your password, and click “Update email” to save your changes and continue.

A screenshot of the Update Your Account Email pop-up with an arrow pointing to the Temporary Code field, an arrow pointing to the New Email Address field, and an arrow pointing to the Update Email button.

A screenshot of a pop-up asking the user to verify their identity with an arrow pointing to the Enter Your Password button.

A screenshot of the Update Your Account Email pop-up with an arrow pointing to the Password field, an arrow pointing to the New Email Address field, and an arrow pointing to the Update Email button.

A few minutes after you change your email address, you’ll receive an email with instructions on confirming the change. Click “Confirm this email” to update your account.

A screenshot of an email from ActBlue with a Confirm This Email button.

Changing the email address associated with your ActBlue Express account (the email you use to sign in to your account) differs from changing the email that receives your contribution receipts. Click here to learn how to change your email for receipts.

You won’t lose your badges if you change the email associated with your ActBlue Express account. However, if you create a new ActBlue Express account with a new email, you will start fresh with that account. Your badges will not transfer over.

Our Customer Service Team is here to help. Contact us with any questions about using ActBlue.

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