ActBlue user roles and permissions dictate what users can do on our platform. If the tools or features in this article are unavailable to you, speak to your entity Admin first about updating your permissions.
What is ActBlue Express, and how is it helpful?
ActBlue Express allows donors to save their payment information with ActBlue and donate with a single click. These donors are more likely to donate and make repeat donations. The ActBlue Express donor universe is large (7 million and counting), so you may find many of your supporters are already a part of it.
What is ActBlue Express Lane, and how can I get it?
ActBlue Express Lane lets donors with ActBlue Express accounts (they’ve saved their payment information with ActBlue) contribute instantly from an email. Donors click the link for a specific amount, and their contribution automatically goes through. Donors don’t have to spend time filling out a contribution form; all the work’s done for them!
I just made a personal contribution form but can’t find it in my Dashboard. What happened?
If you made a contribution form to raise money for a group on ActBlue that you are not an admin for, click the Manage menu in the navigation bar at the top of your screen. Click on “Fundraising” under “My ActBlue Express Account.”
You’ll find all contribution forms you made to raise money for groups you support but are not an admin for.
If you made a contribution form for a group you are an admin for on ActBlue, you can search for the form name in the Dashboard. Select the campaign or organization in the Dashboards menu at the top of your screen.
Then click on the Contribution Forms tab of your Dashboard toolbar and use the search bar to find the specific form you’re looking for.
The amount of support that the ActBlue Customer Service Team can provide is dependent on the permissions that you have. Check with your entity Admin about your assigned role.
If you have any questions, please contact our support team using the email address you use to access your ActBlue account.
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