ActBlue user roles and permissions dictate what users can do on our platform. If the tools or features in this article are unavailable to you, speak to your entity Admin first about updating your permissions.
Community forms are fundraising forms that enable communities of your supporters to fundraise for your organization.
View the amount of money raised from supporter and community forms by opening your Dashboard and scrolling to the module titled “Form Breakdown.” This module breaks down the various sources of all your contributions. The amount of money “Raised on forms managed by your supporters” represents dollars raised through community and supporter forms.
Find supporter and community forms by heading to the Contribution Forms tab of your Dashboard and selecting the “Managed by supporters” tab.
Admins can view details about the form:
- Form type
- Title and link
- Date created
- Number of contributions
- Dollars raised
- Branding
- Creator’s email.
You can use creator emails to send thank yous to the supporters organizing their networks on your behalf.
As an admin, you can’t view the statistics pages for supporter or community forms, but you can still access their contribution data. Select the “Managed by supporters” tab from the Contribution Forms page.
First, find the form’s creation date.
Go to the Downloads tab in the Dashboard toolbar under “Tools.”
With the “Contributions over a specified time period” report, you can export a custom CSV or Google Sheet that lists all contribution data, including that from supporter forms. To view the contribution data from a particular supporter form:
- Click the form’s creation date on the calendar or enter it manually
- Do the same for the end date. If you want to see all the data since the form’s creation, use the current date.
- Click the gray “Export” button to download the spreadsheet!
Once you have the spreadsheet, go to the column labeled “Fundraiser Recipient ID” (the supporter form’s name). Sort this column alphabetically to find the donors who gave to you on a specific supporter form in your defined time period.
The amount of support that the ActBlue Customer Service Team can provide is dependent on the permissions that you have. Check with your entity Admin about your assigned role.
If you have any questions, please contact our support team using the email address you use to access your ActBlue account.
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