ActBlue user roles and permissions dictate what users can do on our platform. If the tools or features in this article are unavailable to you, speak to your entity Admin first about updating your permissions. 

In this article:

1. “Security” tab
2. “Notifications” tab

The Settings page is where you can find and manage all security-related tools and notifications for your account. Navigate there by clicking “Settings” in the Manage menu at the top of your screen.

 

Security tab

When you open the Settings page, you will land on the “Security” tab. Here, you can change the email address or password used to log in to your account. Please note that you can't change the email address to one with an existing ActBlue Express account. 

You can also enable or manage two-factor authentication (2FA). 2FA is an extra layer of protection for your ActBlue admin account that requires you to provide two independent pieces of verification to confirm your identity when logging in. If 2FA is enabled, you can switch your two-factor device or generate backup codes. 

Under "Browsers and devices," you can view an access log of your account. Information includes what devices, browsers, and IP addresses are accessing your account and their activity history. You can also sign out of all ActBlue sessions other than the one you are currently in.

Under “Recent activity,” you can view security-related activity on your account, such as password changes or 2FA enrollment.

To remove yourself from a campaign or organization's account, another admin must remove you as a user. You can also contact us to start this process.

Notifications tab

You can manage the fundraising and security notifications you receive via email from the Notifications tab.

For your security, all notifications are on by default:

• Daily email reports about your fundraising 
• An alert to let you know when you have been signed out of all sessions 

If you also have an ActBlue Express account with saved payment information, you'll see additional settings for the following security events:

• A payment method was added, removed, or updated
• Your ActBlue Express profile info (address, tip, etc.) is updated

If you want to turn any of these notifications off, click the toggle on the right side of your screen. 

Even if you turn off all of these notifications, for your security, you will still receive emails from us about other critical security-related changes to your account, including password changes and two-factor authentication updates. 

The amount of support that the ActBlue Customer Service Team can provide is dependent on the permissions that you have. Check with your entity Admin about your assigned role.