---
title: Why did I receive a text message from an unknown number asking me to confirm my donation?
description: Learn security protocols when donating on ActBlue
---

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1. [ActBlue Support Documentation](https://help.actblue.com/hc/en-us)
2. [Donors & Grassroots Fundraisers](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers)
3. [Other](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#other)

# Why did I receive a text message from an unknown number asking me to confirm my donation?

ActBlue does not send messages, including text messages, to confirm donation activity. You should avoid clicking any links.

Report the message as junk, and delete the message without replying.

Rest assured that protecting payment information is our top priority. We are proud to have a best-in-class security system with rigorous testing and continuous audits. Your payment information is safe on ActBlue.

As you may be aware, spammers sometimes utilize public information, which includes Federal Election Commission (FEC) reports of campaign donations and donor names, to solicit or otherwise contact individuals. In addition to deleting the messages, you can reference the FCC directions on reporting spam text messages here: [https://www.fcc.gov/avoid-temptation-smishing-scams](https://www.fcc.gov/avoid-temptation-smishing-scams)

If you are ever asked for specific details about your donation history via SMS or elsewhere, [please report it to us.](https://help.actblue.com/hc/en-us/requests/new)

- [Donors & Grassroots Fundraisers](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#main-content)

    - [Donor Guides](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#donor-guides)
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    - [Getting Started with Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#getting-started-with-your-raise-dashboard)
    - [Managing & Granting Access to Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-granting-access-to-your-raise-dashboard)
    - [Creating & Managing Raise Fundraising Pages](https://help.actblue.com/hc/en-us/raise-by-actblue#creating-managing-raise-fundraising-pages)
    - [Reporting & Accessing Your Raise Fundraising Data](https://help.actblue.com/hc/en-us/raise-by-actblue#reporting-accessing-your-raise-fundraising-data)
    - [Managing Your Merchant Account in Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-merchant-account-in-raise)
    - [Managing Your Conduit Account In Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-conduit-account-in-raise)
    - [Raise FAQs](https://help.actblue.com/hc/en-us/raise-by-actblue#raise-faqs)
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