--- title: Are my contributions processed securely? description: Learn how ActBlue ensures that donations are made securely. --- [Skip to content](https://help.actblue.com/hc/en-us/articles/25638751007511-are-my-contributions-processed-securely#main-content) English - United States Show submenu for translations ![ActBlue](https://help.actblue.com/hubfs/1-B-AB-HorizontalLockupLogo-FullColor-RGB.svg) Open main navigation Close main navigation - English - United States Show submenu for translations - [Contact us](https://help.actblue.com/hc/en-us/requests/new) [Contact us](https://help.actblue.com/hc/en-us/requests/new) How can we help you? - There are no suggestions because the search field is empty. 1. [ActBlue Support Documentation](https://help.actblue.com/hc/en-us) 2. [Donors & Grassroots Fundraisers](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers) 3. [Contributions](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#contributions) # Are my contributions processed securely? We have robust security and fraud prevention measures in place, including: - ActBlue employs a certified credit card security program to protect donor information, which receives Level 1 ratings. This is the highest level of compliance and payment security standards possible for merchants under the Payment Card Industry Data Security Standard (PCI DSS). - Contributions are reviewed for indications of fraud. We use the standard fraud prevention tool trusted by many large-scale e-commerce merchants to review each contribution, and manually review donations that are flagged with risk factors. - Cardholder addresses are checked using the industry-standard Address Verification Service (AVS) to ensure they match those at issuing banks. - Use of Card Verification Values (CVVs). - A security team that is constantly evolving our work to stay ahead of political and technical threats and keep our website and donor information safe. - All of these measures are in addition to the fraud protections that banks and credit card companies provide on all transactions.  We are committed to making sure all donors have a positive experience using ActBlue and have dedicated customer service teams standing by to support you. If you believe there was a fraudulent charge on your card, please use our self-service tool or contact our customer service team. - **Self-Serve Tool.** [We provide a self-serve tool for any consumer to look up their donation history for a credit card.](https://secure.actblue.com/cc) - **Request a refund.** If a contribution you do not recognize was made through your ActBlue Express account, you can manually request a refund for it within 90 days. [Learn how to request a refund for an](https://help.actblue.com/hc/en-us/articles/16869091073047-can-i-get-a-refund-for-a-donation-i-made-through-actblue) If your contribution was not made through an ActBlue Express account or is older than 90 days, please [contact us](https://help.actblue.com/hc/en-us/requests/new) directly for assistance. - [Donors & Grassroots Fundraisers](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#main-content) - [Contributions](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#contributions) - [ActBlue Express Accounts](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#actblue-express-accounts) - [Raising Money for Campaigns and Organizations](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#raising-money-for-campaigns-and-organizations) - [About ActBlue](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#about-actblue) - [Other](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#other) - 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[Raise by ActBlue](https://help.actblue.com/hc/en-us/raise-by-actblue#main-content) - [Getting Started with Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#getting-started-with-your-raise-dashboard) - [Raise FAQs](https://help.actblue.com/hc/en-us/raise-by-actblue#raise-faqs) - [Managing & Granting Access to Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-granting-access-to-your-raise-dashboard) - [Managing Your Merchant Account in Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-merchant-account-in-raise) - [Creating & Managing Raise Fundraising Pages](https://help.actblue.com/hc/en-us/raise-by-actblue#creating-managing-raise-fundraising-pages) - [Managing Your Conduit Account In Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-conduit-account-in-raise) - [Reporting & Accessing Your Raise Fundraising Data](https://help.actblue.com/hc/en-us/raise-by-actblue#reporting-accessing-your-raise-fundraising-data) - 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