Merchant Account Finances (Raise by ActBlue)

In this article

1. Merchant account payouts
2. Merchant account fees
3. Merchant account payment types
4. Merchant account provider Information

Merchant account payouts

Payouts to your bank account from Stripe are automatic and do not need manual triggering or processing. When you receive donations through Raise by ActBlue, you will receive automatic payouts via direct deposit following the schedule below. Donations processed through a Stripe merchant account will generally land in your campaign bank account about two business days after the donation date.

*On banking holidays, payouts may be delayed.
**This may vary depending on your specific bank’s processing schedule.

 

Merchant account fees

The fee structure for Stripe Merchant accounts is transparent and predictable, allowing you to see a complete picture of your campaign or organization's fees at any time.

ActBlue and Stripe assess a total fee of 3.25% + $0.23 (inclusive of all Stripe and ActBlue fees), which we deduct from the gross donation amount before payout. After removing the transaction fee, the deposits to your bank account reflect the net donation amount. For example, a $20 contribution will result in a total payout of $19.12.

There are no signup fees, payout fees, or maintenance fees.

If you refund a contribution through Raise, we credit you the ActBlue portion of the assessed fees. Unfortunately, Stripe transaction fees are non-refundable.

If a contribution is subject to a formal dispute by the cardholder (a “chargeback”), that contribution is deducted from your next payout, along with a $7 dispute fee. ActBlue may contest the chargeback on your behalf, and if that process is successful, we will return the contribution to you and credit you the $7 dispute fee.

Due to the constraints of operating in jurisdictions where merchant accounts are required, this fee structure differs slightly from the flat fee of 3.95% per contribution for accounts in jurisdictions that do not require merchant accounts.

 

Merchant account payment types

With a Stripe merchant account, you can accept donations through ActBlue made using the following debit and credit card types (including donations made with Apple Pay® and Google Pay™):

• VISA
• MasterCard
• Discover
• American Express

Unfortunately, Stripe merchant accounts cannot accept donations via PayPal™ or Venmo™.

Google Pay is a trademark of Google LLC.

© 2009 PayPal, Inc. All rights reserved. PayPal and the PayPal logo are trademarks of PayPal, Inc. Other names, trademarks and brands are the property of their respective owners.

Venmo is a service of PayPal, Inc., a licensed provider of money transfer services (NMLS ID: 910457). All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. © 2021 PayPal, Inc

 

Merchant Account Provider Information

Third-Party Presenter:

ActBlue, LLC

P.O. Box 441146

Somerville, MA 02144

 

Merchant Services Processor:

Stripe

354 Oyster Point Blvd

South San Francisco, CA 94080

 

Acquiring Bank:

Wells Fargo Bank, N.A

PO Box 6079

Concord, CA 94524

 

Some state and local regulatory agencies may require you to disclose the above information on your campaign finance reports. You may also need your unique Stripe Merchant Account ID — if you need that information for reporting, contact us and we’ll get back to you as soon as possible.