How can I report unwanted communications from campaigns or organizations?

ActBlue provides a platform for Democratic campaigns, progressive organizations, and nonprofits to process donations online and build people-powered movements. We do not send emails, texts, or other communications on behalf of these groups. When you donate using our platform, we do not sell your contact information or share it with third parties, except the group you donated to, or in certain circumstances, such as at your direction or when required by law. Review our Privacy Policy to learn more about how we collect and use personal information.

If you’re receiving unwanted solicitations, the first step is always to unsubscribe from their list. To unsubscribe from emails, go to the bottom of the email you received and click “unsubscribe.” For text messages, reply “STOP” to the message to unsubscribe. 

Additionally, we highly recommend that you reach out to the campaign or organization directly to share your feedback. Hearing directly from supporters like you is vital to campaigns and organizations as they set their strategy. You can typically find contact information for a given campaign or organization on their website, or in the footer of their email communications. We are also happy to provide contact information.

If you have completed those steps and you continue to receive unwanted messages, please email info@actblue.com with the subject line “Reporting Possible Violation.” In order to complete a thorough review, you will need to include the following in your email:

• The name of the campaign or organization that repeatedly sent you messages (ActBlue does not send messages or fundraising solicitations on behalf of any campaign or organization)
• A screenshot or copy of the text message or email you received from the group
• A description of what happened and why you believe the campaign or organization needs to be reviewed