---
title: Monitoring Text Conversations with Conversations View
description: Learn more about using the conversations view in ActBlue Field Tools.
---

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3. [Texting (Peer-to-Peer, Broadcast, and Automated)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#texting-peer-to-peer-broadcast-and-automated)

# Monitoring Text Conversations with Conversations View

There are various reasons why administrators might want insight into the back-and-forth conversations happening from their ActBlue Field Tools texting actions: to get a comprehensive view of how recipients are responding to messages, to QA volunteers' performance, and more. That's why we introduced our new conversations view!

Conversations view, available for Peer-to-Peer Texting and Broadcast Texting, allows admins to monitor all of the (non-initial) messages sent, inbound and outbound, from their texting actions. As soon as a contact replies to an initial script, that conversation thread will be added to conversations view.

Conversations view can be accessed from the results page of a Peer-to-Peer Texting or Broadcast Texting action; find a button at the bottom of the summary metrics:   
​

[![](https://help.actblue.com/hubfs/Knowledge%20Base%20Import/Screenshot+2024-10-18+at+2_26_48%E2%80%AFPM.png)](https://downloads.intercomcdn.com/i/o/ek55cvye/1221230790/c5b368eb602e1e56d222373b5c09/Screenshot+2024-10-18+at+2_26_48%E2%80%AFPM.png?expires=1776792600&signature=758aaf6d73cffe60f54b7194e4efbefe4adb9db3d09095eb07d08a532f1cfbc9&req=dSIlF8t9nYZWWfMW1HO4zSEgd0Xdcm%2BNTSvx0GDOVMTOTyORqUodxmUM7sP5%0Ag81JGdFNuB%2F5nPaIGOM%3D%0A)

Upon opening conversations view, you'll see a full list of all the conversation threads created for this action. Keep in mind that threads are not created until a contact **replies to an initial script** - i.e. threads that are *only* the initial script are not shown in conversations view, to reduce clutter.

You can click into any of the threads to view the full conversation:

[![](https://help.actblue.com/hubfs/Knowledge%20Base%20Import/Screenshot+2024-10-18+at+2_28_51%E2%80%AFPM.png)](https://downloads.intercomcdn.com/i/o/ek55cvye/1221231922/bc693f47ef727a1f8a4d8382afec/Screenshot+2024-10-18+at+2_28_51%E2%80%AFPM.png?expires=1776792600&signature=90fe34a36331048c37016487302efad97b3b08e35f906b77a841be1c2fd886c5&req=dSIlF8t9nIhdW%2FMW1HO4zZ754p9rc694VSO5KvpaCF1WimsNepOSRevAFKwO%0AX%2FF1cpGoEkzglKwsLz8%3D%0A)

You can also use conversations view to locate the conversation with a certain contact, filter conversations by the user they're assigned to, or view only [Needs Attention threads](https://help.actblue.com/hc/en-us/what-does-needs-attention-mean-impactive-help-center).

<https://help.actblue.com/hc/en-us/volunteer-walkthrough-peer-to-peer-texting-impactive-help-center><https://help.actblue.com/hc/en-us/reassigning-texting-conversations-to-different-users-impactive-help-center><https://help.actblue.com/hc/en-us/what-does-needs-attention-mean-impactive-help-center><https://help.actblue.com/hc/en-us/which-phone-number-will-send-my-peer-to-peer-or-broadcast-texts-impactive-help-center><https://help.actblue.com/hc/en-us/tracking-texting-results-impactive-help-center>

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