--- title: Setting User Roles and Permissions  description: Learn more about user roles and permissions on ActBlue Field Tools. --- [Skip to content](https://help.actblue.com/hc/en-us/setting-user-roles-and-permissions-impactive-help-center#main-content) English - United States Show submenu for translations ![ActBlue](https://help.actblue.com/hubfs/1-B-AB-HorizontalLockupLogo-FullColor-RGB.svg) Open main navigation Close main navigation - English - United States Show submenu for translations - [Contact us](https://help.actblue.com/hc/en-us/requests/new) [Contact us](https://help.actblue.com/hc/en-us/requests/new) How can we help you? - There are no suggestions because the search field is empty. 1. [ActBlue Support Documentation](https://help.actblue.com/hc/en-us) 2. [ActBlue Field Tools (formerly Impactive by ActBlue)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue) 3. [Users](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#users) # Setting User Roles and Permissions  Users are the folks that use ActBlue Field Tools, i.e. have a Field Tools account. This includes administrative/staff users and volunteer users. Field Tools offers four role types for users - three admin roles with different levels of permissions, plus a role for volunteers. ### The Volunteer User Role The "Volunteer" user type is just what it sounds like - it's for your volunteers! Users designated as volunteers do not have access to the Field Tools administrator dashboard; they only have access to the volunteer web/app frontend interfaces. ### Administrator Roles There are three role types of Field Tools administrative/staff users, and those three roles offer different levels of permissions within the Field Tools administrator dashboard. These three types are Owner, Admin, and Staff, with permissions descending in that order. ### Owner Role Owner users have full administrative permissions within the Field Tools admin dashboard, and are the only role type that can view the Billing tab. They can also manage the roles and add-on permissions of all other users, including themselves. ### Admin Role Admin users can access most functionality within the Field Tools admin dashboard, other than the Billing tab. They can manage the roles and add-on permissions of other Admin and Staff users, but not their own. ### Staff Role Staff users have minimal permissions by default, but can have add-on permissions (see below) added for increased functionality. They cannot manage the roles and add-on permissions of other users, including their own. ### Administrator Add-On Permissions To allow for further customization of administrative roles, Field Tools offers additional customizable add-on permissions. Each permission is default ON for certain roles (usually Owner), and default OFF for other roles (sometimes Admin, usually Staff) - the defaults for each role type are described below. To edit add-on permissions for a given user, locate that user within Users \> All Users and click the menu at the far-right of that user's row to Change Permissions. ### Publish Actions Add-On - Owner: Inherent permission within Owner role, cannot be edited - Admin: Inherent part within Admin role, cannot be edited - Staff: Default ON Allows the user to publish actions. With this permission OFF, the user can still draft and save actions, but cannot publish them. ### User List Management Add-On - Owner: Inherent permission within Owner role, cannot be edited - Admin: Inherent part within Admin role, cannot be edited - Staff: Default OFF Allows the user to view the Users tab, add users to lists/teams, and use the Engage tab to send communications to users. ### Export Permissions Add-On - Owner: Default ON - Admin: Default ON - Staff: Default OFF Allows the user to create exports within Data \> Exports. Also allows the user to view contacts' phone numbers within contact list or individual contact pages. ### Welcome Message Sender Add-On - Owner: Default OFF - Admin: Default OFF - Staff: Default OFF Allows the user to join the pool of welcome message senders - messages that are sent to new users when they join Field Tools, if configured in Campaign Settings \> Volunteer Onboarding. Note that welcome messages cannot be sent unless at least one user in the campaign has the Welcome Message Sender Add-On toggled to ON. ### Data Management Add-On - Owner: Inherent permission within Owner role, cannot be edited - Admin: Inherent part within Admin role, cannot be edited - Staff: Default OFF Allows the user to edit tags, custom fields, and integrations (API keys and sync instructions) within the Data tab. ### Sync Permissions Add-On - Owner: Default ON - Admin: Default ON - Staff: Default ON Allows the user to sync their personal contacts to Field Tools, within the volunteer web/app interface. ### Broadcast Sender Add-On - Owner: Default ON - Admin: Default ON - Staff: Default OFF Allows the user to send or schedule blasts via Broadcast Texting. - [Donors & Grassroots Fundraisers](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#main-content) - [Contributions](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#contributions) - [ActBlue Express Accounts](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#actblue-express-accounts) - 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[Core Contribution Form Features](https://help.actblue.com/hc/en-us/core-actblue#core-contribution-form-features) - [Selling Tickets & Merchandise with Core](https://help.actblue.com/hc/en-us/core-actblue#selling-tickets-merchandise-with-core) - [Refunding & Managing Core Contributions](https://help.actblue.com/hc/en-us/core-actblue#refunding-managing-core-contributions) - [Reporting & Accessing Your Core Fundraising Data](https://help.actblue.com/hc/en-us/core-actblue#reporting-accessing-your-core-fundraising-data) - [Signing In & Using 2FA in Core](https://help.actblue.com/hc/en-us/core-actblue#signing-in-using-2fa-in-core) - [Managing Your Merchant Account in Core](https://help.actblue.com/hc/en-us/core-actblue#managing-your-merchant-account-in-core) - [Activating & Managing Express Lane in Core](https://help.actblue.com/hc/en-us/core-actblue#activating-managing-express-lane-in-core) - [Fundraising Strategy in Core](https://help.actblue.com/hc/en-us/core-actblue#fundraising-strategy-in-core) - [Integrations & Analytics in Core](https://help.actblue.com/hc/en-us/core-actblue#integrations-analytics-in-core) - [Other Core FAQ](https://help.actblue.com/hc/en-us/core-actblue#other-core-faq) - [Using Call Time in Core](https://help.actblue.com/hc/en-us/core-actblue#using-call-time-in-core) - [Raise by ActBlue](https://help.actblue.com/hc/en-us/raise-by-actblue#main-content) - [Getting Started with Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#getting-started-with-your-raise-dashboard) - [Raise FAQs](https://help.actblue.com/hc/en-us/raise-by-actblue#raise-faqs) - [Managing & Granting Access to Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-granting-access-to-your-raise-dashboard) - [Managing Your Merchant Account in Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-merchant-account-in-raise) - [Creating & Managing Raise Fundraising Pages](https://help.actblue.com/hc/en-us/raise-by-actblue#creating-managing-raise-fundraising-pages) - [Managing Your Conduit Account In Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-conduit-account-in-raise) - [Reporting & Accessing Your Raise Fundraising Data](https://help.actblue.com/hc/en-us/raise-by-actblue#reporting-accessing-your-raise-fundraising-data) - [ActBlue Field Tools (formerly Impactive by ActBlue)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#main-content) - [Getting Started](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#getting-started) - [Contacts](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#contacts) - [Users](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#users) - [Data and Integrations](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#data-and-integrations) - [Training Volunteers](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#training-volunteers) - [Texting (Peer-to-Peer, Broadcast, and Automated)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#texting-peer-to-peer-broadcast-and-automated) - [Phone Banking](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#phone-banking) - [Friends and Family Messaging (Relational)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#friends-and-family-messaging-relational) - [Canvassing](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#canvassing) - [Voter Registration](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#voter-registration) - [Forms](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#forms) - [Other Actions (Social Sharing, Open Webpage)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#other-actions-social-sharing-open-webpage) - [Best Practices & Ideas](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#best-practices-ideas) - 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