--- title: "Volunteer Training Deck: Patch-Through Phone Banking " description: View a sample volunteer training deck for patch-through phone banking on ActBlue Field Tools. --- [Skip to content](https://help.actblue.com/hc/en-us/volunteer-training-deck-patch-through-phone-banking-impactive-help-center#main-content) English - United States Show submenu for translations ![ActBlue](https://help.actblue.com/hubfs/1-B-AB-HorizontalLockupLogo-FullColor-RGB.svg) Open main navigation Close main navigation - English - United States Show submenu for translations - [Contact us](https://help.actblue.com/hc/en-us/requests/new) [Contact us](https://help.actblue.com/hc/en-us/requests/new) How can we help you? - There are no suggestions because the search field is empty. 1. [ActBlue Support Documentation](https://help.actblue.com/hc/en-us) 2. [ActBlue Field Tools (formerly Impactive by ActBlue)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue) 3. [Training Volunteers](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#training-volunteers) # Volunteer Training Deck: Patch-Through Phone Banking  The ActBlue Field Tools team created this volunteer training deck template to make it easier for you to train your volunteers! Click the link below, then File \> Make a Copy within Google Slides to copy the template for yourself. From there, you can make any edits you'd like to fit your program. **Patch-Through Phone Banking Training Deck Template:** [https://docs.google.com/presentation/d/1YWq0xvXCqgAhGPg7W12TjbJGhptGUkutkjuNU0t0vhk/edit?usp=sharing](https://docs.google.com/presentation/d/1YWq0xvXCqgAhGPg7W12TjbJGhptGUkutkjuNU0t0vhk/edit?usp=sharing) Note: - The deck includes yellow-highlighted sections for you to insert your own details and content. Personalizing your training for your particular campaign or organization is always a good idea! - The deck includes sections for **both** the Field Tools volunteer mobile app and the Impactive volunteer web (computer) app. Depending on which action(s) you're training on and what your volunteers prefer, you may want to only train them on one interface or the other, or you may want to give both options. It's up to you! Simply delete those sections of the deck if you don't need them. - [Donors & Grassroots Fundraisers](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#main-content) - [Contributions](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#contributions) - [ActBlue Express Accounts](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#actblue-express-accounts) - [Raising Money for Campaigns and Organizations](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#raising-money-for-campaigns-and-organizations) - [About ActBlue](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#about-actblue) - [Other](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#other) - [Core ActBlue](https://help.actblue.com/hc/en-us/core-actblue#main-content) - [Getting Started with Your Core Dashboard](https://help.actblue.com/hc/en-us/core-actblue#getting-started-with-your-core-dashboard) - [Managing & Granting Access to Your Core Dashboard](https://help.actblue.com/hc/en-us/core-actblue#managing-granting-access-to-your-core-dashboard) - [Creating & Managing Core Contribution Forms](https://help.actblue.com/hc/en-us/core-actblue#creating-managing-core-contribution-forms) - [Managing Grassroots Fundraising for Core Donors](https://help.actblue.com/hc/en-us/core-actblue#managing-grassroots-fundraising-for-core-donors) - [Working with Core Contribution Forms](https://help.actblue.com/hc/en-us/core-actblue#working-with-core-contribution-forms) - [Core Contribution Form Features](https://help.actblue.com/hc/en-us/core-actblue#core-contribution-form-features) - [Selling Tickets & Merchandise with Core](https://help.actblue.com/hc/en-us/core-actblue#selling-tickets-merchandise-with-core) - [Refunding & Managing Core Contributions](https://help.actblue.com/hc/en-us/core-actblue#refunding-managing-core-contributions) - [Reporting & Accessing Your Core Fundraising Data](https://help.actblue.com/hc/en-us/core-actblue#reporting-accessing-your-core-fundraising-data) - [Signing In & Using 2FA in Core](https://help.actblue.com/hc/en-us/core-actblue#signing-in-using-2fa-in-core) - [Managing Your Merchant Account in Core](https://help.actblue.com/hc/en-us/core-actblue#managing-your-merchant-account-in-core) - [Activating & Managing Express Lane in Core](https://help.actblue.com/hc/en-us/core-actblue#activating-managing-express-lane-in-core) - [Fundraising Strategy in Core](https://help.actblue.com/hc/en-us/core-actblue#fundraising-strategy-in-core) - [Integrations & Analytics in Core](https://help.actblue.com/hc/en-us/core-actblue#integrations-analytics-in-core) - [Other Core FAQ](https://help.actblue.com/hc/en-us/core-actblue#other-core-faq) - [Using Call Time in Core](https://help.actblue.com/hc/en-us/core-actblue#using-call-time-in-core) - [Raise by ActBlue](https://help.actblue.com/hc/en-us/raise-by-actblue#main-content) - [Getting Started with Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#getting-started-with-your-raise-dashboard) - [Raise FAQs](https://help.actblue.com/hc/en-us/raise-by-actblue#raise-faqs) - [Managing & Granting Access to Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-granting-access-to-your-raise-dashboard) - [Managing Your Merchant Account in Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-merchant-account-in-raise) - [Creating & Managing Raise Fundraising Pages](https://help.actblue.com/hc/en-us/raise-by-actblue#creating-managing-raise-fundraising-pages) - [Managing Your Conduit Account In Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-conduit-account-in-raise) - [Reporting & Accessing Your Raise Fundraising Data](https://help.actblue.com/hc/en-us/raise-by-actblue#reporting-accessing-your-raise-fundraising-data) - [ActBlue Field Tools (formerly Impactive by ActBlue)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#main-content) - [Getting Started](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#getting-started) - [Contacts](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#contacts) - [Users](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#users) - [Data and Integrations](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#data-and-integrations) - [Training Volunteers](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#training-volunteers) - [Texting (Peer-to-Peer, Broadcast, and Automated)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#texting-peer-to-peer-broadcast-and-automated) - [Phone Banking](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#phone-banking) - [Friends and Family Messaging (Relational)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#friends-and-family-messaging-relational) - [Canvassing](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#canvassing) - [Voter Registration](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#voter-registration) - [Forms](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#forms) - [Other Actions (Social Sharing, Open Webpage)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#other-actions-social-sharing-open-webpage) - [Best Practices & Ideas](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#best-practices-ideas) - [Billing & Account Management FAQs](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#billing-account-management-faqs) - [Frequently Asked Questions](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#frequently-asked-questions) - [ActBlue Website Builder (formerly Hey Victor)](https://help.actblue.com/hc/en-us/actblue-website-builder-formerly-hey-victor) - [Other FAQs](https://help.actblue.com/hc/en-us/other-faqs#main-content) - [Applying for a New Account FAQs](https://help.actblue.com/hc/en-us/other-faqs#applying-for-a-new-account-faqs) - [Sign In & 2FA FAQs](https://help.actblue.com/hc/en-us/other-faqs#sign-in-2fa-faqs) - 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