---
title: Why aren't volunteers' personal contacts showing up in the Contacts tab?
description: Learn why volunteers' personal contacts may not be showing up in ActBlue Field Tools.
---

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3. [Contacts](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#contacts)

# Why aren't volunteers' personal contacts showing up in the Contacts tab?

The term "Contacts" as used throughout the admin dashboard in ActBlue Field Tools refers to people **uploaded by administrators** to be contacted through actions like Peer-to-Peer Texting, Broadcast Texting, Phone Banking, etc. It **does not refer to volunteers' personal contacts** in the context of Friends and Family Messaging.

Volunteers' synced personal contacts (sometimes called "UserContacts" throughout Field Tools) are not automatically accessible to campaign administrators, for privacy reasons: volunteers don't necessarily want their entire personal contact list, and all of the data therein, to be shared with campaign administrators. There are only two ways that volunteers' personal contact data can be shared with campaign administrators:

- If volunteers **send a message** to one of their personal contacts, the data on that contact and the message sent is exportable by administrators
- If volunteers **fill a report** on one of their personal contacts, the data on that contact and the report shared is exportable by administrators

Accordingly, data on volunteers' synced personal contacts is only accessible to administrators via exports of messages or reports (tags and custom fields) as a result of either Friends and Family Messaging actions, or the Open Canvassing/Added Reports action. Find out more about different export types [here](https://help.actblue.com/hc/en-us/data-reporting-impactive-help-center).

<https://help.actblue.com/hc/en-us/friend-to-friend-messaging-impactive-help-center><https://help.actblue.com/hc/en-us/export-database-guide-impactive-help-center><https://help.actblue.com/hc/en-us/volunteer-walkthrough-peer-to-peer-texting-impactive-help-center><https://help.actblue.com/hc/en-us/volunteer-walkthrough-friend-to-friend-messaging-impactive-help-center><https://help.actblue.com/hc/en-us/what-are-the-point-values-of-volunteer-actions-impactive-help-center>

- [Donors & Grassroots Fundraisers](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#main-content)

    - [Donor Guides](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#donor-guides)
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    - [Raising Money for Campaigns and Organizations](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#raising-money-for-campaigns-and-organizations)
    - [About ActBlue](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#about-actblue)
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    - [Creating & Managing Core Contribution Forms](https://help.actblue.com/hc/en-us/core-actblue#creating-managing-core-contribution-forms)
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    - [Activating & Managing Express Lane in Core](https://help.actblue.com/hc/en-us/core-actblue#activating-managing-express-lane-in-core)
    - [Fundraising Strategy in Core](https://help.actblue.com/hc/en-us/core-actblue#fundraising-strategy-in-core)
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    - [Getting Started](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#getting-started)
    - [Contacts](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#contacts)
    - [Users](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#users)
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    - [Texting (Peer-to-Peer, Broadcast, and Automated)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#texting-peer-to-peer-broadcast-and-automated)
    - [Phone Banking](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#phone-banking)
    - [Friends and Family Messaging (Relational)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#friends-and-family-messaging-relational)
    - [Canvassing](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#canvassing)
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