Fees (Stripe)

The fee structure for Stripe Merchant accounts is transparent and predictable and will allow you to get a complete picture of the fees incurred by your campaign or organization at any time.

ActBlue and Stripe assess a total fee of 3.7% + $0.23 (inclusive of all Stripe and ActBlue fees), which we deduct from the gross donation amount before payout. After removing the transaction fee, the deposits to your bank account reflect the net donation amount. For example, a $20 contribution will result in a total payout of $19.03. 

There are no signup fees, payout fees, or maintenance fees.

If you refund a contribution through the ActBlue dashboard, we credit you the ActBlue portion of the assessed fees. 

Unfortunately, Stripe transaction fees are non-refundable.

If a contribution is subject to a formal dispute by the cardholder (a “chargeback”), that contribution is deducted from your next payout, along with a $7 dispute fee. ActBlue may contest the chargeback on your behalf, and if that process is successful, we will return the contribution to you and credit you the $7 dispute fee.

As a result of the constraints of operating in jurisdictions where merchant accounts are required, this fee structure differs slightly from the flat fee of 3.95% per contribution for accounts in jurisdictions that do not require merchant accounts.

If you have any questions, please contact our support team using the email address you use to access your ActBlue account.