At ActBlue, we do everything we can to accommodate requests for refunds. We do our best to honor refunds requested for input errors (like when a donor accidentally gives twice or when someone enters the wrong donation amount). To request a refund, contact us here. ActBlue cannot issue refunds for other reasons, including a change in political or personal opinion or the cancellation of an event.
All refunds issued by ActBlue will be credited back to the card you used to donate. If we can’t accommodate a refund request, we will be happy to refer you to the recipient of your contribution so that you may request a refund directly from them.
All refund requests are subject to the availability of the funds. Because we forward donations to the candidate, cause, or committee you gave to, we can only refund a contribution if we still have the funds or can recover the funds from the recipient.
We can’t always guarantee a refund for contributions older than three months (90 days). Additionally, PayPal™ does not allow us to issue refunds for any donations made via PayPal that are older than 90 days.
When we issue a refund for a donation made via Venmo™, the money transfers back into your Venmo balance, not your bank account. Just like when you donate, you'll receive confirmation emails from ActBlue and Venmo. Venmo does not allow us to issue refunds for contributions older than 90 days.
For these reasons, it is important to request a refund as soon after contributing as possible!
Our Customer Service Team is here to help. Contact us with any questions about using ActBlue.
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Venmo is a service of PayPal, Inc., a licensed provider of money transfer services (NMLS ID: 910457). All money transmission is provided by PayPal, Inc. pursuant to PayPal, Inc.’s licenses. © 2021 PayPal, Inc
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