A one-time password (OTP) is a temporary, unique code sent to a user to verify their identity. Currently, OTP is required for all users signing into ActBlue without Google OAuth and cannot be disabled.
To sign into your ActBlue profile using OTP, simply enter your account information (email address, password, etc) into the spaces provided on the sign-in screen. Doing so will automatically send an OTP code to your email address that you'll then need to enter back into the ActBlue sign-in page when prompted:
If you don't receive an OTP code in your inbox after signing in, we recommend checking your spam or junk folders. Typically, adding noreply@actblue.com to your address book will prevent OTP emails from routing there in the future. Please note that OTP codes can only be sent via email and cannot be customized.
If you'd prefer to use Google OAuth to sign in instead of an OTP code, you'll need to click the blue Sign In With Google button at the bottom of the sign-in screen. For more information on Google OAuth, check out our support guide linked here. Please note that you will need a Google-based email address (typically ending in @gmail.com) to access this feature.
For added security, we also strongly suggest enabling two-factor authentication (2FA) across your fundraising Dashboard and individual sign-in. For more information about how to enable 2FA individually, check out our support guide linked here!