--- title: Why am I being asked for a one-time password code (OTP) when I sign in? description: Learn how to sign into ActBlue using a one-time password (OTP) code. --- [Skip to content](https://help.actblue.com/hc/en-us/articles/35305865195031-what-am-i-being-asked-for-a-one-time-password-code-otp-when-i-sign-in#main-content) English - United States Show submenu for translations ![ActBlue](https://help.actblue.com/hubfs/1-B-AB-HorizontalLockupLogo-FullColor-RGB.svg) Open main navigation Close main navigation - English - United States Show submenu for translations - [Contact us](https://help.actblue.com/hc/en-us/requests/new) [Contact us](https://help.actblue.com/hc/en-us/requests/new) How can we help you? - There are no suggestions because the search field is empty. 1. [ActBlue Support Documentation](https://help.actblue.com/hc/en-us) 2. [Other FAQs](https://help.actblue.com/hc/en-us/other-faqs) 3. [Sign In & 2FA FAQs](https://help.actblue.com/hc/en-us/other-faqs#sign-in-2fa-faqs) # Why am I being asked for a one-time password code (OTP) when I sign in? A one-time password (OTP) is a temporary, unique code sent to a user to verify their identity. Currently, OTP is required for all userssigning into ActBlue without Google OAuth and cannot be disabled.   To sign into your ActBlue profile using OTP, simply enter your account information (email address, password, etc) into the spaces provided on the sign-in screen. Doing so will automatically send an OTP code to your email address that you'll then need to enter back into the ActBlue sign-in page when prompted:   ![Screenshot 2026-03-04 at 11.25.58 AM](https://help.actblue.com/hs-fs/hubfs/Screenshot%202026-03-04%20at%2011.25.58%20AM.png?width=477&height=446&name=Screenshot%202026-03-04%20at%2011.25.58%20AM.png) If you don't receive an OTP code in your inbox after signing in, we recommend checking your spam or junk folders. Typically, adding [noreply@actblue.com](mailto:noreply@actblue.com) to your address book will prevent OTP emails from routing there in the future. Please note that OTP codes can only be sent via email and cannot be customized.   If you'd prefer to use Google OAuth to sign in instead of an OTP code, you'll need to click the blue **Sign In With Google** button at the bottom of the sign-in screen. For more information on Google OAuth, check out our support guide linked [here](https://help.actblue.com/hc/en-us/articles/16870090573463-can-i-sign-into-actblue-with-my-google-account). Please note that you will need a Google-based email address (typically ending in @gmail.com) to access this feature.  For added security, we also strongly suggest enabling two-factor authentication (2FA) across your fundraising Dashboard and individual sign-in. For more information about how to enable 2FA individually, check out our support guide linked [here](https://help.actblue.com/hc/en-us/articles/16870057878551-what-is-two-factor-authentication-2fa-and-how-do-i-enable-it)!    - [Donors & Grassroots Fundraisers](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#main-content) - [Donor Guides](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#donor-guides) - [Contributions](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#contributions) - [ActBlue Express Accounts](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#actblue-express-accounts) - [Raising Money for Campaigns and Organizations](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#raising-money-for-campaigns-and-organizations) - [About ActBlue](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#about-actblue) - [Other](https://help.actblue.com/hc/en-us/donors-grassroots-fundraisers#other) - [Core ActBlue](https://help.actblue.com/hc/en-us/core-actblue#main-content) - [Getting Started with Your Core Dashboard](https://help.actblue.com/hc/en-us/core-actblue#getting-started-with-your-core-dashboard) - [Managing & Granting Access to Your Core Dashboard](https://help.actblue.com/hc/en-us/core-actblue#managing-granting-access-to-your-core-dashboard) - [Creating & Managing Core Contribution Forms](https://help.actblue.com/hc/en-us/core-actblue#creating-managing-core-contribution-forms) - [Managing Grassroots Fundraising for Core Donors](https://help.actblue.com/hc/en-us/core-actblue#managing-grassroots-fundraising-for-core-donors) - [Working with Core Contribution Forms](https://help.actblue.com/hc/en-us/core-actblue#working-with-core-contribution-forms) - [Core Contribution Form Features](https://help.actblue.com/hc/en-us/core-actblue#core-contribution-form-features) - [Selling Tickets & Merchandise with Core](https://help.actblue.com/hc/en-us/core-actblue#selling-tickets-merchandise-with-core) - [Refunding & Managing Core Contributions](https://help.actblue.com/hc/en-us/core-actblue#refunding-managing-core-contributions) - [Reporting & Accessing Your Core Fundraising Data](https://help.actblue.com/hc/en-us/core-actblue#reporting-accessing-your-core-fundraising-data) - [Signing In & Using 2FA in Core](https://help.actblue.com/hc/en-us/core-actblue#signing-in-using-2fa-in-core) - [Managing Your Merchant Account in Core](https://help.actblue.com/hc/en-us/core-actblue#managing-your-merchant-account-in-core) - [Activating & Managing Express Lane in Core](https://help.actblue.com/hc/en-us/core-actblue#activating-managing-express-lane-in-core) - [Fundraising Strategy in Core](https://help.actblue.com/hc/en-us/core-actblue#fundraising-strategy-in-core) - [Integrations & Analytics in Core](https://help.actblue.com/hc/en-us/core-actblue#integrations-analytics-in-core) - [Using Call Time in Core](https://help.actblue.com/hc/en-us/core-actblue#using-call-time-in-core) - [Other Core FAQ](https://help.actblue.com/hc/en-us/core-actblue#other-core-faq) - [Raise by ActBlue](https://help.actblue.com/hc/en-us/raise-by-actblue#main-content) - [Getting Started with Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#getting-started-with-your-raise-dashboard) - [Managing & Granting Access to Your Raise Dashboard](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-granting-access-to-your-raise-dashboard) - [Creating & Managing Raise Fundraising Pages](https://help.actblue.com/hc/en-us/raise-by-actblue#creating-managing-raise-fundraising-pages) - [Reporting & Accessing Your Raise Fundraising Data](https://help.actblue.com/hc/en-us/raise-by-actblue#reporting-accessing-your-raise-fundraising-data) - [Managing Your Merchant Account in Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-merchant-account-in-raise) - [Managing Your Conduit Account In Raise](https://help.actblue.com/hc/en-us/raise-by-actblue#managing-your-conduit-account-in-raise) - [Raise FAQs](https://help.actblue.com/hc/en-us/raise-by-actblue#raise-faqs) - [ActBlue Field Tools (formerly Impactive by ActBlue)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#main-content) - [Getting Started](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#getting-started) - [Contacts](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#contacts) - [Users](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#users) - [Data and Integrations](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#data-and-integrations) - [Training Volunteers](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#training-volunteers) - [Texting (Peer-to-Peer, Broadcast, and Automated)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#texting-peer-to-peer-broadcast-and-automated) - [Phone Banking](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#phone-banking) - [Friends and Family Messaging (Relational)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#friends-and-family-messaging-relational) - [Canvassing](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#canvassing) - [Voter Registration](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#voter-registration) - [Forms](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#forms) - [Other Actions (Social Sharing, Open Webpage)](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#other-actions-social-sharing-open-webpage) - [Best Practices & Ideas](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#best-practices-ideas) - [Billing & Account Management FAQs](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#billing-account-management-faqs) - [Frequently Asked Questions](https://help.actblue.com/hc/en-us/actblue-field-tools-formerly-impactive-by-actblue#frequently-asked-questions) - [ActBlue Website Builder (formerly Hey Victor)](https://help.actblue.com/hc/en-us/actblue-website-builder-formerly-hey-victor) - [Other FAQs](https://help.actblue.com/hc/en-us/other-faqs#main-content) - [Applying for a New Account FAQs](https://help.actblue.com/hc/en-us/other-faqs#applying-for-a-new-account-faqs) - [Sign In & 2FA FAQs](https://help.actblue.com/hc/en-us/other-faqs#sign-in-2fa-faqs) - [Post-Election FAQs](https://help.actblue.com/hc/en-us/other-faqs#post-election-faqs) - [ActBlue FAQs](https://help.actblue.com/hc/en-us/other-faqs#actblue-faqs) [![1-AB-TaglineLockup-Horizontal-Brand-5.20.25-02](https://help.actblue.com/hs-fs/hubfs/ActBlue%20Logos/1-AB-TaglineLockup-Horizontal-Brand-5.20.25-02.png?width=410&height=40&name=1-AB-TaglineLockup-Horizontal-Brand-5.20.25-02.png "1-AB-TaglineLockup-Horizontal-Brand-5.20.25-02")](https://secure.actblue.com/) Copyright © 2025, ActBlue