ActBlue user roles and permissions dictate what users can do on our platform. If the tools or features in this article are unavailable to you, speak to your entity Admin first about updating your permissions.
You can add video URLs for Facebook videos and YouTube videos and embed Facebook livestreams directly on your contribution form.
You have two options when you embed a video on your form:
- Small: displays the same size as the title and donation ask block
- Large: displays in a larger format as a featured video
For running a virtual event, we recommend using the large format option. On forms with a featured video, supporters can watch the video and donate at the same time, and after donating, they will stay on the form so they can continue to watch.
Featured videos are available on regular contribution forms, Tandem forms, and community forms. They are not available on event or merchandise forms. Like all of our tools, featured videos are automatically optimized for mobile. All other contribution form features will work normally with the featured video tool.
We recommend using the side-by-side (wide) layout with featured videos so the donation block is to the right of the video. Layout options for your form are in the “Branding” tab of the form editor. Form titles appear above the video, and the donation ask appears below it.
To embed a video or livestream on your form, click on the “Title, ask, and URL” tab of the form editor.
Scroll down to the “Embedded Video” section. Under “Video URL,” enter your video or livestream link. A preview of the video will appear on your contribution form.
Below the video URL, you can make the video a “Feature video.” Turning this option on will make the video larger and keep donors on the form after they donate so they can continue to watch. We recommend this for livestreams and long recordings. Click “Publish” and exit the form editor to preview your form.
You can enable autoplay so the video automatically starts playing when a donor opens your form. We recommend turning this on for livestreams.
Videos will only autoplay on desktop. Facebook and YouTube disable autoplay on mobile to preserve the user’s cellular data.
Below are instructions on finding the correct URL for different types of videos. Once you copy the URL or embed code (for Facebook livestream), paste it into the “Video URL” field.
A published, public YouTube video:
Go to the video you would like to include on your contribution form. From the video’s page, copy the URL from the browser bar or select “Share” and copy the link from the screen.
A published, public video on Facebook or a Facebook livestream that has ended:
Navigate to the “Videos” tab on your Facebook page.
Select the video you want on your contribution form.
Navigate to the specific video’s page and copy the URL from the browser bar, or click “Share” and “Copy Link” from the dropdown menu.
A Facebook livestream:
You can livestream on Facebook using any browser. If you want to livestream straight from your browser using your computer’s webcam — instead of a video conferencing platform like Zoom or Google Hangouts — make sure you have the latest version of Google Chrome.
Facebook has a guide for live streaming, which includes finding the code you need to embed your livestream on a contribution form. This guide explains how to use Facebook's Live Producer to create and manage your livestreams.
Most users on Facebook will land on Live Producer when they create a Live from their Facebook page, and you can follow the instructions in the guide. However, a small group of users will land on the old Facebook Live page to create their livestream.
In either case, you’ll want to locate the embed code to paste into the “Video URL” field of the form editor. To find the code, locate the embed icon, which looks like this: < / >.
On Live Producer, the embed code is under “Settings.”
On the old interface, it's at the bottom of the screen when you are filling out the details for your livestream.
Click on this icon, copy the iFrame embed code, and paste it into the “Video URL” field of the form editor.
Facebook livestreams that you add to a form but haven’t started yet will say that the video is currently unavailable.
However, as soon as the livestream starts, the video on the form will display the stream.
When a Facebook livestream ends, form visitors can watch a replay of the livestream without any extra steps. Deleted livestreams won't be available on the form.
Still have questions? Read the resources listed below to learn more about posting videos on Facebook and YouTube and support for external sites you can use in tandem with these two platforms.
Facebook Business: Live Stream an Event on Facebook
YouTube: Creator Academy
Zoom: Live Streaming Meetings or Webinars Using a Custom Service
The amount of support that the ActBlue Customer Service Team can provide is dependent on the permissions that you have. Check with your entity Admin about your assigned role.
If you have any questions, please contact our support team using the email address you use to access your ActBlue account.
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