ActBlue user roles and permissions dictate what users can do on our platform. If the tools or features in this article are unavailable to you, speak to your entity Admin first about updating your permissions.
You can set the donation buttons on your contribution forms to any amount you want. Donors can always enter their own amount, but you can use preset contribution amounts to give them easy options.
Go to the Contribution Forms tab of your Dashboard toolbar and click the “Edit” button next to your form’s name to open the editor.
Select “Preset donation amounts” from the form editor.
You’ll see a field where you can enter your preset contribution amounts. You can see the buttons on your form preview change as you type in the donation amounts.
List up to seven amounts separated with commas and no spaces. It’s important to offer a range of contribution amounts on your form — if your lowest preset amount is $100, donors who can only give $10 may feel like their contribution won’t matter and choose not to give.
Below the list of amounts, you’ll also see an option to personalize amounts. Due to its high conversion rates, this option is checked off by default on your contribution forms and will show donors who land on the page a personalized amount based on their donation history as the first donation option. All other amounts remain the same.
If a donor hasn’t contributed previously, the first donation amount they’ll see defaults to $10. If you don’t want donors to see personalized donation amounts, just uncheck the box.
Don’t forget to click the green “Publish” button to save your changes.
The amount of support that the ActBlue Customer Service Team can provide is dependent on the permissions that you have. Check with your entity Admin about your assigned role.
If you have any questions, please contact our support team using the email address you use to access your ActBlue account.
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