Overview (Stripe)
Disclaimer: ActBlue user roles and permissions dictate what users can do on our platform. If the tools or features mentioned in this article are unavailable to you, please speak to your Dashboard Admin(s) about updating your permissions.
In this article:
- What is Stripe?
- Will my ActBlue account still work as expected?
- Where can I go for support?
- What are the benefits of Stripe-powered merchant accounts?
- Can I connect my existing Stripe account?
What is Stripe?
Stripe is an industry-leading payment processor that ActBlue partners with to provide a fast, secure, and reliable payment acceptance experience for your ActBlue merchant account.
Will my ActBlue account still work as expected?
Yes! All ActBlue features and functionality will work seamlessly with Stripe merchant accounts, including your Dashboard, reporting information, contribution forms, and ActBlue Express Lane.
Where can I go for support?
Contact our support staff for help with merchant account onboarding, reconciliation, or maintenance.
You can also find helpful resources on our Support Site.
What are the benefits of Stripe-powered merchant accounts?
- Fast onboarding experience: turnaround time from setup submission to fundraising is often as short as 1-2 business days.
- Transparent & predictable fee billing: all fees are straightforward and deducted from settlements prior to payout, so there’s no separate fee invoicing.
- Easy reconciliation. We can provide a single report that shows all the information you need for compliance and reporting, including all ActBlue fees, Stripe fees, and donation order numbers.
Can I connect my existing Stripe account?
No. We are not able to connect an existing Stripe account, as Stripe accounts used for ActBlue are a unique account type integrated with and wholly managed by ActBlue.