How do I delete my ActBlue Express account?

ActBlue Team

November 28, 2023 20:52
Updated

If you delete an ActBlue Express account, you cannot use the email associated with that account again to create a new account. Deleting your ActBlue Express account will also stop any active recurring contributions. Learn how to change or cancel your recurring contribution without deleting your account.

To permanently delete your account, sign in and click on the Account menu in the navigation bar at the top of your screen. Choose “Settings” from the dropdown and click the “Delete my account” button on the right side of your screen.

A Screenshot of the Delete Account section of the Settings page. There is a red arrow pointing to a red button which reads Delete my Account.

A pop-up will ask you to acknowledge that recurring transactions and contributions associated with your account will end, and you will permanently lose access to any contribution forms you have created. Deleting your ActBlue Express account is not the same as deleting a campaign or organization’s account.

You can either request a temporary code or enter your password to delete your account.

A screenshot of a security confirmation screen asking the user to confirm their identity in one of two ways before they can delete their Express account. The first option reads 'email a temporary code to' followed by the user's email address. The second option reads 'enter your password.'

If you created your ActBlue Express account using Google and do not have an ActBlue password, you will only see the option to use a temporary code.

If you use a temporary code, ActBlue will email the address listed in the pop-up.

A Screenshot of the temporary code email sent to a user's email address in order to confirm their identity to delete their Express account.

The code included in the email will expire after 10 minutes. Click “Resend code” to receive a new one.

A Screenshot of a window prompting the user to enter their temporary code to delete their Express account. There is a red arrow pointing to hyperlinked text which reads 'Resend code.'

Enter the code in the code field, or verify your identity using your password, and click “Permanently delete account.”

A Screenshot of a window prompting the user to enter their temporary code to delete their Express account. There is a red arrow pointing to a blank box where the user should enter their code. There is another red arrow pointing to a red button which reads 'Permanently delete account.'

A Screenshot of a window prompting the user to enter their Express account's password in order to delete their Express account. There is a red arrow pointing to a blank box where the user should enter their password. There is another red arrow pointing to a red button which reads 'Permanently delete account.'

After permanently deleting your account, you will receive an email confirmation.

Our Customer Service Team is here to help. Contact us with any questions about using ActBlue.

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