Donors and Supporters
Support guides for donors and supporters.
Donor Guides
Contributions
- I made a mistake while donating. Who should I contact?
- How do I change or cancel my recurring contribution?
- I thought I made a one-time contribution but it’s recurring. What happened, and how can I stop it?
- I don’t remember adding a tip to my contribution
- What happens when I give to a nominee fund?
- Are my donations tax deductible?
- Do you charge a fee for contributions?
- How do I update my credit card and personal information in my account?
- Are there limits or minimums for how much I can contribute?
- How do I update my credit card and personal information for my recurring contribution?
- What do you do with the email address I provide when I donate?
- I submitted my contribution and it says it’s processing but it hasn’t gone through. What’s happening?
- How can I look up my contribution if I don’t have an ActBlue Express account?
- Do I have to provide a phone number to donate?
- What happens when I give to a draft fund?
- I’m having trouble making a donation. What should I do?
- I’m a U.S. citizen or permanent resident living abroad. Why isn’t my donation processing?
- Transfer Recurring
- I am a caregiver or have been granted power of attorney for someone else. How do I seek a refund or support on behalf of that person?
- Are my contributions processed securely?
- Why is there a disclaimer box at the bottom of the contribution form?
- I’m an international donor, can I give on ActBlue?
- Why are some of my donations missing from my contribution history?
- What is a recurring donation?
- Will my Venmo donations be visible in my Venmo feed?
- Why can’t I see Venmo as a payment option?
- How do I give using Venmo?
- Why can’t I see Google Pay as an option?
- How do I use Google Pay to donate?
- Can I donate by check?
- What do you do with the phone number I provide when I donate?
- What happens if I donate over the FEC limit?
- I'm a U.S. citizen living abroad. How can I donate?
- Why don't I see my donation history when I log into my account?
- I’m receiving emails that address me by the wrong name. How do I change this?
- What name should I use when I make a contribution?
- Can I get a refund for a donation I made through ActBlue?
- Why can’t I see Apple Pay as a payment option?
- How do I use Apple Pay to donate?
- Can I donate from your homepage?
- I’m not receiving email receipts for my contributions. What’s happening?
- Why does ActBlue require my personal information for me to donate?
- Why can’t I use PayPal every time I donate?
- What happens to my money when I donate?
- Why was I charged more than once?
ActBlue Express Accounts
- Why do I have two-factor authentication enabled on my Express account?
- What is a one-time password code (OTP)?
- What does the browser, device, IP address, and recent activity information in my account settings refer to?
- Increase your monthly impact
- How do I share my donor badges?
- How do I earn a donor badge?
- Why do I not see donor badges in my account?
- Guide to Donor Badges
- Benefits of an ActBlue Express Account
- How do I find campaigns and organizations to donate to from my ActBlue Express account?
- How do I donate from my ActBlue Express account?
- Creating an ActBlue Express account using Google
- How do I delete my ActBlue Express account?
- Changing the dollar amount of your recurring donation
- Can I sign into ActBlue with my Google account?
- Account Settings & Security
- How do I delete my phone number from my account?
- Creating an ActBlue Express Account
- Getting To Know Your ActBlue Express Account
- What do I do if I get locked out of my account?
- How do I save or update my PayPal information in my ActBlue Express account?
- How do I save or update my credit card in my ActBlue Express account?
- How do I change the email associated with my ActBlue Express account?
- How do I change the email address my receipts are sent to?
- How do I delete my credit card number from my ActBlue Express account?
- How can I sign out of my ActBlue Express account?
- I accidentally created more than one ActBlue Express account under different email addresses. Can I combine these accounts?
- How do I view my contribution history?
- What is an ActBlue Express account?
- I’m having trouble signing in or need to change my password. How can I do this?
- Signing in to your ActBlue account using Google
Raising Money for Campaigns and Organizations
- How can I cancel a recurring donation or request a refund for someone who donated through my supporter form?
- How can I fundraise for my favorite candidate or organization?
- How can I create my own supporter form?
- How can I create a supporter event form?
- A campaign/organization sent me a link to make my own supporter form. What do I do next?
- How can I keep track of my contribution forms?
- Can I fundraise for more than one candidate or group using the same contribution form?
- What's the difference between a supporter form and contribution form?
About ActBlue
- How ActBlue audits and protects donations on our platform
- How do I report a contribution form?
- I want to donate directly to a candidate/organization. Can I use ActBlue to do that?
- Why am I receiving emails and/or texts from campaigns and organizations after chipping in on ActBlue?
- What is the difference between ActBlue, ActBlue Civics, AB Charities, and ActBlue Technical Services?
- Does ActBlue share my personal information, including email address and phone number?
- Why do people raise money for charities through your tools?
- Do you run ads?
- I donated to a charity through a secure.actblue.com link. Where does that money go?
- Does ActBlue choose who it supports?
- Why do candidates and organizations use your platform?
- How do I know my money is going to the candidate or organization I donated to?
- Is ActBlue run by The Democratic Party or affiliated with any organizations?
- Are contributions made through ActBlue PAC contributions? (Hint: No!)
- Why is ActBlue considered a PAC?
- How do I know your site is secure?
- Does ActBlue promote or endorse any candidates or groups that use its platform?
- What are ActBlue tips for?
- Why did I get an email from a candidate or organization that directs me to a contribution form on secure.actblue.com?
- How much does it cost campaigns and organizations to use your tools?
- How does ActBlue work?
- Why is ActBlue a nonprofit?
- How is ActBlue funded?
- What is ActBlue’s mission?
Other
- Guide to Candidate Badging
- Why did I receive a text message from an unknown number asking me to confirm my donation?
- What's with this broken link?
- What is the difference between search results and ads?
- What is the difference between a social share and an ad on X (formerly known as Twitter)?
- How do I unsubscribe from your email list?
- How can I report a potential violation of ActBlue’s terms and policies?
- How can I report unwanted communications from campaigns or organizations?